Game Support

CandyBlock is a puzzle game where you move colored blocks to their matching exits. Drag blocks around the board to create a path for each block to reach its corresponding colored exit. The challenge is to move all blocks to their destinations without blocking each other's paths.

CandyBlock features several helpful items:

• Freeze: Temporarily freezes certain blocks in place
• Remove: Removes obstacles from the board
• Scissors: Cuts through barriers
• Hint: Shows you the next move to make

Stars are earned based on your performance in each level:

• 1 Star: Complete the level
• 2 Stars: Complete with fewer moves
• 3 Stars: Complete with optimal moves and time

Achievements are unlocked by reaching specific milestones, such as completing certain numbers of levels or using items strategically.

Yes! CandyBlock can be played completely offline. However, some features like leaderboards, achievements sync, and in-app purchases require an internet connection.

To restore your purchases:

1. Open the game settings
2. Tap on "Restore Purchases"
3. Sign in with the same account you used to make the purchase
4. Your purchases will be restored automatically

Try these troubleshooting steps:

1. Close other apps running in the background
2. Restart your device
3. Make sure you have the latest version of the game
4. Free up storage space on your device
5. If the problem persists, contact our support team

The game automatically detects your device's language setting. CandyBlock supports English, Chinese, Japanese, French, and German. To change the language, update your device's language settings and restart the game.